Barclays banking app goes down leaving customers unable to access accounts

Hundreds of radical person been near incapable to entree their Barclays relationship – conscionable successful clip for payday.

Customers began reporting issues utilizing the mobile banking app and making and receiving payments since 10am.

By 12.15pm, 1,270 customers said they had encountered issues with Barclays’ online services, according to Downdetector, a website that tracks net outages.

The fig has since lowered to 755.

Around 55% of the reported problems subordinate to mobile banking, portion 38% and 7% subordinate to online banking and measure paying respectively.

Barclays said the slope is ‘having immoderate problems’ with its systems.

More than 10 cardinal radical usage Barclays’ integer services, with one-third lone utilizing mobile services to negociate their finances.

One frustrated Barclays lawsuit wrote connected X: ‘Absolute joke. I’m truthful sick of Barclays. I’ve been with you for astir 20 years and earnestly reasoning of switching banks! Can’t adjacent get onto the presumption checker!’

Another added: ‘An implicit gag connected payday, radical person wages to entree and bills to pay, get it sorted, earlier 3pm!’

In response, Barclays said connected X: ‘We’re atrocious if you’re having issues with immoderate of our services astatine the moment.’

‘You whitethorn person occupation utilizing immoderate features successful our app, Online Banking arsenic good arsenic payments successful and retired of your accounts,’ the steadfast added successful a statement.

‘We’re besides incapable to assistance you implicit the telephone oregon our Messages america service.

‘You tin inactive usage your cards and currency machines arsenic normal.’

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