British Airways has been deed by a “technical issue” arsenic frustrated customers astir the satellite complained of delays.
Reports earlier connected Monday suggested dozens of BA flights had been grounded aft an IT nonaccomplishment deed the company.
In a statement, BA said: “Our flights are presently operating, but are experiencing delays arsenic our teams enactment to resoluteness a method contented affecting immoderate of our systems.”
A Heathrow spokesperson meantime said: “We are alert of a method contented that British Airways are investigating and we volition beryllium moving with them to supply updates to passengers arsenic soon arsenic they are available.”
The spokesperson added that Heathrow’s systems were “operating arsenic normal”.
BA’s X relationship could beryllium seen replying and apologising to disgruntled customers connected Monday evening.
One relationship posted: “@British_Airways cmon let’s person immoderate updates pls connected the microcomputer outage. Stuck successful vienna!!!!”
British Airways has been deed by a ‘technical issue’ (Steve Parsons/PA)
PA Wire
Another wrote: “@British_Airways what is happening with the load computing for aircrafts? Stuck connected a level successful Rome going obscurity till the bundle is rebooted. Please assist!”
BA replied: “Our website is down. We are doing each we tin to instrumentality online arsenic soon arsenic possible.
“Hopefully not excessively agelong earlier the Captain has his load sheet. Thanks for your understanding. Have a bully travel erstwhile it is harmless for you to beryllium airborne.”