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A large UK attraction visited by hundreds of thousands of tourists a twelvemonth has unopen with nary notice, leaving passengers retired of pocket.
21:19, Mon, Feb 3, 2025 | UPDATED: 21:25, Mon, Feb 3, 2025
A large UK attraction visited by hundreds of thousands of tourists a twelvemonth has unopen without notice. (Image: Getty)
Ticketholders excited to research 1 of Cardiff’s biggest attractions yesterday were near hugely disappointed aft being fixed nary informing of a abrupt closure.
The National Museum Cardiff - which attracts implicit fractional a cardinal visitors a twelvemonth - abruptly unopen and volition stay closed to the nationalist "until further notice", according to a printed announcement adjacent the entrance.
The museum, which houses installations ranging from earthy history to modern art, made the "difficult decision" to "temporarily close" its doors, citing gathering attraction and wellness and information concerns arsenic its main reasons.
While the depository is usually escaped to enter, galore visitors had pre-booked to sojourn the Strike! Exhibition and paid for the experience. One unlucky visitant who had lone conscionable paid for entranceway took to societal media to kick astir the deficiency of information.
They said: "Obvs an urgent occupation has occurred - anticipation you are capable to benignant it. But beauteous galling that thing of closure connected website astatine astir 11.45am and you took online outgo from america for 12.15pm admittance to the Streic exhibition! Love @Museum_Cardiff but you made it hard enactment today!"
The depository volition stay closed to the nationalist 'until further notice' according to the printed notice. (Image: Getty)
Many others took to X (formerly Twitter) to explicit their thoughts connected the abrupt closure.
One wrote: "All the schools that visit. It's truthful important to Welsh children. And they adjacent it."
Another commented: "Very disappointed to get successful Cardiff to find this. Any quality connected a reopening?"
A 3rd questioned: "Couldn't person posted that you were closed contiguous earlier tens of radical turned up for opening?"
A spokesperson for the depository said: "Our teams are moving diligently to resoluteness the contented rapidly and effectively, portion besides ensuring minimal disruption to our visitors. However, we expect these issues to beryllium addressed wrong the adjacent fewer days.
"While this closure is indispensable to guarantee that the gathering meets each information standards, we recognise the interaction this whitethorn person connected our visitors, volunteers and the community.
The depository has suffered from fund cuts of £4.5 cardinal by the Labour Welsh Government. (Image: Getty)
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"Our squad is moving diligently to code the identified issues and to marque the indispensable repairs and improvements to warrant the information of each those who interact with the museum.
"We are alert that visitors who person pre-booked to sojourn our Strike! accumulation person been straight affected by the closure. We are straight contacting each related visitors to apologise, offering to reschedule oregon supply a afloat refund."
In a caller Instagram story, the attraction recommended that visitors wishing to immerse themselves successful Welsh past caput to St Fagans National Museum of History instead.
Express.co.uk has contacted National Museum Cardiff for comment.
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