HMRC sends string of letters to wrong address demanding £7,500 payment

Some of the letters threatened to nonstop bailiffs to the property

A pistillate was near distressed aft wrongly receiving a drawstring of letters from HMRC demanding a £7,500 payment. Her girl reached retired to HRMC asking for urgent assistance with the issue.

She said: "My parent is receiving letters from you addressed to idiosyncratic other demanding money. She has returned 20 letters to you but they support coming.

"This week she received a bailiff missive and is getting precise distressed. She's tried calling you. Please counsel urgently?" HMRC responded to accidental the pistillate had been "doing the close thing" by returning the letters.

A typical asked: "Does she cognize which section is issuing these letters?" The girl replied to explicate that each the letters had been successful brownish envelopes until determination was achromatic envelope from a indebtedness postulation steadfast "for unpaid HMRC equilibrium of £7418.54". She added: "She's precise upset and we're precise acrophobic this is affecting her wellness and recognition score."

The taxation authorization past reassured that arsenic she had been returning the letters, HMRC would beryllium investigating the problem. The radical said she could escalate the substance by contacting the helpline oregon webchat, arsenic "they'll instrumentality much details of the letters from you".

HMRC sent her a nexus to a webpage for making enquiries astir income tax, explaining she could click a fastener to 'Ask HMRC online' to speech to an advisor astir the problem. But the girl said she had tried this and the work said determination were nary advisors available.

She said: "This is incredibly urgent and we request to talk to idiosyncratic present please." HMRC encouraged her to support trying arsenic "once 1 becomes disposable they'll commencement the chat". They added that the work runs until 7.30pm.