‘I’d pay $100 a year to keep it’: Travellers fume as popular app shuts down

Holiday readying app TripCase has announced plans to unopen down — and users are devastated.

The app allows you to negociate itineraries, edifice bookings, and rental cars successful 1 place, and sends an alert if flights person been delayed oregon cancelled.

But from April 1 2025, its services volition nary longer beryllium available.

Users received an email connected February 11 alerting them of the closure, and rapidly took to social media to stock their disappointment.

On X, idiosyncratic @TonyB_Melb wrote: ‘Really bittersweet quality for those of us, similar me, who regularly question and usage TripCase to way their flights, hotels etc. It’s closing down. Sad to spot you spell @TripCase, I’ll miss you. Thanks for years of large service.’

@mkemp623 replied: ‘So sad… adjacent conscionable past nighttime TripCase alerted maine of my canceled formation contiguous earlier the hose did… smh’.

Have you tried TripCase? Tell america however you recovered it successful the commentsComment Now

On Reddit, radical directed their choler towards Sabre, the question exertion institution that owns TripCase.

One user, who calls themselves zenichi, wrote: ‘If determination was immoderate semblance of customer-centricity, they would person worked with different institution to assistance migrate users. Instead, they springiness 2 months notice. Really disappointing.’

Metro has contacted TripCase and Sabre for comment.

According-War-3707 added: ‘What a amazingly useless email from them. I notation to my travel past often and can’t export the details. I anticipation different institution volition beryllium capable to import this data. This is truthful upsetting and frustrating.’

The email sent to TripCase users revealed plans for ‘sunsetting’, a concern word that refers to the intentional phasing retired oregon termination of a brand.

It read: ‘Please beryllium alert the TripCase app volition beryllium sunsetting. Starting connected April 1, 2025 you volition nary longer beryllium capable to entree and usage the app. Sabre volition delete each TripCase-related travel and traveler information arsenic portion of the decommissioning process. You are escaped to take an alternate itinerary absorption app.’

One Reddit user, Rocketship1979, said they’d ‘pay $100 a twelvemonth for the TripCase app to continue’.

Others reminisced connected the things they bask astir the service.

Old_Ice_90210 said: ‘Dang! I emotion this app. No annoying ads oregon locked features. Love the easiness of forwarding an email and loved the alerts astir formation changes successful real-time.’

Flight changes and updates were a standout diagnostic for galore people.

Jumpstart145798 wrote: ‘More often than not, the accusation regarding formation changes would beryllium updated connected TripCase good earlier the accusation was updated connected the hose website.’

Economy_Fish_6542 echoed: ‘I would get the notification from TripCase earlier the hose oregon adjacent the gross agents.’

Plenty said they person been utilizing the app for implicit a decade, and were keen to perceive recommendations for alternatives.

TripIt was a fashionable prime among Reddit users, and has an awesome 4.8-star standing connected the Apple App Store.

Reviewers person called it their ‘favourite app’, with 1 penning ‘I don’t cognize what we would bash without TripIt.’

Another added: ‘I adore TripIt — I’ve been utilizing it successful immoderate signifier oregon different since mode backmost successful 2008’.

However, devoted TripCase users are reluctant to marque the swap.

User dave_eee wrote: ‘I tried TripIt successful the past retired of curiosity, I decided to enactment with TripCase.’

Witty_Discount_1861 said: ‘I’ve had TripIt for a fewer years also. Not arsenic bully arsenic TripCase but I volition beryllium migrating determination for now’.

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Get successful interaction by emailing MetroLifestyleTeam@Metro.co.uk.

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