‘I found a huge beetle inside my Primark cardigan – I was traumatised’

Black beetle Haleema Iqbal discovered wrong a cardigan purchased from Primark (Image: Haleema Iqbal / SWNS)

Haleema Iqbal, 35, said she felt 'disgusted' pursuing the find of the astir 2inch agelong (5cm) achromatic insect successful the recently bought £17 garment.

She had visited 1 of the manner retailers' precocious opened stores successful Bradford, West Yorks., connected November 2 wherever she picked retired the fluffy grey cardigan.

But erstwhile she enactment her hands done its sleeves backmost astatine home, she pulled disconnected what she thought was a covering sticker and recovered the dormant bug connected her arm.

Primark offered Haleema a £50 voucher aft she complained astir the beetle and said it remained assured of the "high standards and checks” connected their goods.

But the healthcare adjunct has present vowed ne'er to measurement ft successful different of its stores pursuing her disturbing experience.

Haleema said: “I don’t privation to store determination aft what’s happened.

“It’s not astir immoderate voucher they’re going to springiness maine - it’s much however tin thing similar that beryllium successful there?

Black beetle adjacent to the cardigan purchased from Primark (Image: Haleema Iqbal / SWNS)

“I didn’t deliberation determination was going to beryllium an insect, and past erstwhile I’ve evidently pulled connected it reasoning it’s a tag, determination was a beetle.

“I had to flush it down the toilet. I was truthful disgusted, literally, I was sweating.

“I was panicky. I didn’t cognize if it was anyplace else. I thought, ‘What if it’s stuck determination else’.

“You deliberation to yourself, ‘I request to get into the shower. I felt dirty. I thought thing other mightiness beryllium connected maine arsenic well. It was decidedly a traumatizing experience.”

Haleema said she had picked up the cardigan portion buying with her sister astatine a Primark store adjacent her location connected The Broadway, successful Bradford.

And pursuing the shocking discovery, she had written to the retailer to stock her disgust astatine what had happened.

But she initially felt “fobbed off” erstwhile she was archetypal offered conscionable a £5 voucher and wrote to the steadfast asking wherefore they had not made further inquiries.

In her email, Haleema wrote: “I’d similar to cognize what happened with this probe and what you person done astir it truthful this does not hap to anyone again.

“I don’t request a poxy £5 voucher. A beetle was stuck connected my limb erstwhile I tried this cardigan connected and you deliberation a £5 voucher is bully lawsuit relations.”

Primark past sent a connection backmost to her saying the substance was being “thoroughly investigated”.

And the steadfast aboriginal offered her a £50 voucher, which she was told she would person to judge wrong 24 hours.

But Haleema decided not to redeem the connection and said she had nary volition of buying astatine Primark successful the future.

A Primark spokesperson said: “We’re truly atrocious to perceive astir the customer’s acquisition and that she was not blessed with however her lawsuit was handled.

“We person been successful interaction with the lawsuit straight and anticipation that she is satisfied with however this has been resolved.

“There is nary mode to found however and erstwhile this could person happened, but we stay assured with the precocious standards and checks we person spot with our suppliers.”