I’ve been a car dealer for 43 years… here’s what it really means when we ‘talk to the manager’

2 hours ago 2

A VETERAN car trader has explained what it means erstwhile a salesperson says they request to "talk to the manager".

Ray Shefska - who has been successful the manufacture for 43 years - revealed immoderate of the tricks of the commercialized connected YouTube transmission CarEdge.

Car dealership seasoned  Ray Shefska

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Car dealership seasoned Ray ShefskaCredit: YouTube

The adept  has worked astatine  each   level   successful  car   dealerships for 43 years

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The adept has worked astatine each level successful car dealerships for 43 yearsCredit: Alamy

He said it isn't really a flimsy of manus manoeuvre and mostly comes down to the salesperson not having authorization implicit pricing.

"When the salesperson is presenting numbers to the customer, you person to retrieve that the salesperson doesn't truly person immoderate existent authority," Ray explained.

They person to tally thing the lawsuit proposes by the manager successful the office successful bid to "clear it", arsenic the lone power they truly person is to assistance a purchaser prime a car and spell for a demo drive.

"That's the main crushed a location idiosyncratic volition spell cheque with the manager," helium said.

However, Ray said it often won't beryllium an casual speech erstwhile they bash spell to talk with their superior, who whitethorn good berate them a little.

"The manager wants to situation the salesperson to spell retired determination and get much money from the customer," helium explained.

They volition tally them done antithetic factors that they tin and can't connection arsenic portion of a woody portion besides geeing them up.

"It's conscionable to make much negotiating to effort and get a higher terms from the customer's offer," Ray said.

He went connected to accidental that 90% of dealerships run this mode and often aft the salesperson has gone backmost to the manager with a connection a mates of times a abstracted "closer" goes retired to seal the deal.

Ray described this superior seller arsenic "strong arsenic an ox" and who's going to "push you (the customer) a small further".

Five 'expensive-looking' luxury cars you tin bargain for nether £7k (1)

But helium said successful much "progressive" dealerships the salesperson whitethorn good person authorization crossed the board.

This would mean they could change offers and negociate presumption themselves without the request for a manager oregon a closer.

Simple happening each drivers indispensable bash earlier adjacent walking into a dealership

BY JACOB JAFFA

A CAR buying guru has revealed the elemental happening each drivers should bash to "save thousands" earlier adjacent stepping ft successful a dealership.

Brits tin efficaciously "earn themselves money" connected immoderate car woody conscionable by putting successful an hour's enactment astatine home.

Stuart Masson, exertion of user motoring proposal site The Car Expert, sat down for an exclusive chat with SunMotors on however to bargain your adjacent car and debar being ripped off.

He explained that conscionable a small spot of probe earlier adjacent making your mode to a showroom tin forestall you from being sucked down a rabbit spread of other charges.

The car sales whizz said: "The archetypal happening that volition marque the biggest antithetic to whether you're apt to get a bully woody oregon a atrocious woody is taking the clip to enactment done everything properly.

"So galore radical get caught up successful 'I request a new car, I request to bash thing quickly'.

"You are asking for trouble.

"There are hundreds of thousands of cars for sale, truthful determination volition ever beryllium bully deals.

"A fewer hours of work saves thousands of pounds.

"Most radical won't marque thousands of pounds successful a fewer hours truthful you are making money."

Stuart emphasised that the cardinal instrumentality is to acceptable yourself strict budget limits beforehand and locomotion into the dealership knowing precisely what you want.

He added: "The car trader volition merchantability you the car that they privation to merchantability you, due to the fact that that's their job.

"What you request to bash is marque definite you're lone looking astatine cars that conscionable your criteria.

"If they don't...go to the adjacent spot and beryllium truly strict astir that."

You tin work the afloat nonfiction here.

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