Indian Railways plans ‘super app’ to streamline passenger services by December

​Indian Railways is gearing up to unveil its all-encompassing ‘super app’ by December, designed to streamline and heighten rider services. Developed by the Centre for Railway Information Systems (CRIS), the app is intended to unify a scope of existing applications that supply indispensable services similar summons booking, PNR presumption checks, and real-time bid tracking.

Currently, passengers trust connected assorted Indian Railways apps, specified arsenic UTS for unreserved tickets, IRCTC Rail Connect for bookings, and others similar National Train Enquiry System for bid presumption updates. The upcoming app, however, volition merge these into 1 unified platform, removing the request for users to navigate betwixt aggregate applications. This app volition besides alteration functionalities specified arsenic booking rider and level tickets, checking bid status, and managing reservations.

A elder railway authoritative confirmed that IRCTC volition proceed to service arsenic the main interface for summons bookings, with integration efforts presently successful advancement to nexus it seamlessly with the upcoming ace app. As 1 of the astir fashionable railway applications, IRCTC Rail Connect, which has present exceeded 100 cardinal downloads, is expected to support its cardinal relation wrong the caller platform.

This integration aims to supply users with a streamlined and businesslike experience, combining IRCTC's trusted services with the convenience of the caller app's further features. The unified level is acceptable to heighten easiness of entree for railway passengers, offering a broad solution for booking, managing, and tracking bid journeys.

In FY 2023-24, IRCTC reported a nett net of Rs 1,111.26 crore with ticketing contributing implicit 30 percent of its Rs 4,270.18 crore revenue. This ace app inaugural is seen arsenic a imaginable avenue to further boost IRCTC’s gross by offering a seamless, broad acquisition for railway passengers crossed India.