New inbox filters mean users aren't seeing the full fig of their unread messages
- Millie Turner, Senior Technology & Science Reporter
- Published: 9:43, 12 Feb 2025
![iPhone surface showing 633 unread emails.](https://www.thesun.co.uk/wp-content/uploads/2022/09/2eynjae-apple-mail-application-icon-693963846.jpg?w=620)
IPHONE owners person demanded Apple alteration its redesign of the Mail app, aft it began hiding the fig of unread emails they have.
Apple overhauled the app successful the iOS 18.2 update, which rolled retired successful December.
The changes see automatic inbox class filters and icons to bespeak known senders, successful an effort to marque sifting done emails easier.
But users accidental the redesign is "trash" and privation it to revert backmost to its aged ways.
"First satellite problem, but iOS email update is trash. 1/4 of your surface successful their message app is present header, and @Apple added a useless leftmost file with initials of the email sender," 1 idiosyncratic wrote connected X (formerly Twitter).
"So overmuch wasted abstraction with constricted functionality."
Another added: "Whoever changed the email connected the #iPhone update needs to beryllium fired. Change it back."
A 3rd idiosyncratic wrote: "The caller @Apple iPhone update for email is truthful unspeakable I hatred it truthful much."
The caller intelligent inbox filters, powered by Apple's caller AI, benignant emails into 4 categories: Primary, Transactions, Updates, and Promotions.
The Primary conception is the default view, and includes messages from friends and family, arsenic good arsenic important concern emails.
Apple's clever AI tin besides observe time-sensitive emails to enactment successful this folder.
In a enactment page, the tech elephantine said the automatic filtering is to assistance users "quickly presumption your astir urgent emails, similar a same-day meal invitation oregon boarding pass".
A mode to chopped the wheat from the chaff, if you will.
Apple releases caller Fitness app
The Transactions inbox includes messages relating to payments, receipts oregon deliveries.
Updates includes newsletters oregon subscription alerts, portion Promotions features emails connected peculiar offers.
But users besides took purpose astatine the update connected Reddit, saying the caller inbox filters aren't adjuvant - and neither are the caller icons.
"I panicked wondering if I’m not seeing important unread emails," said 1 Reddit user. "I tried to play astir with it to similar it, but truthful acold I don’t."
A 2nd idiosyncratic added: "The caller connection indicators for the idiosyncratic categories are practically invisible.
"Why not marque the dot reddish similar it is successful each different notification situations?"
The caller inbox filters mean users aren't seeing the full fig of their unread messages successful the reddish notification badge connected the app's icon.
HIDE NEW MAIL CHANGES
Fortunately, Apple has built-in ways to revert these caller features.
Change inbox filters
There are 2 ways to fell the caller inbox filters and spot each your message successful 1 agelong list.
One is permanent, and the different is temporary.
To temporarily fell the inbox filters, simply swipe close connected the filter buttons to uncover the All Mail view.
For a much factual change, unfastened your Mail inbox and pat the three dots successful the apical close corner.
Here, you tin prime List View to marque the filters disappear.
Change notification badge count
Apple lets you take whether you privation the reddish notification badge to amusement the fig of messages successful your Primary inbox, oregon crossed each the categories.
In Settings, spell to the Apps section > Mail > Notification > Customise Notifications.
Under the badge number section, take All Unread Messages to see the expansive total.