H.H. Sheikh Khaled bin Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Chairman of the Abu Dhabi Executive Council, has chaired the archetypal Executive Council gathering of 2025.
The assembly reviewed assorted authorities plans, projects and work initiatives arsenic portion of the Abu Dhabi Customer Experience Strategy, which was approved by the council.
The Abu Dhabi Customer Experience Strategy, implemented by the Department of Government Enablement - Abu Dhabi, successful collaboration with much than 65 authorities and semi-government entities crossed Abu Dhabi, focuses connected customer-centric solutions.
It aims to supply proactive and innovative services for individuals and businesses, portion enhancing the capabilities of frontline employees. The strategy emphasises originative and AI-supported solutions tailored to conscionable lawsuit needs and expectations successful precedence sectors.
The gathering besides reviewed the outcomes of the Abu Dhabi Strategy for People of Determination. The strategy has delivered important advancement successful enhancing services and improving the prime of beingness for this conception of nine crossed cardinal pillars: enablers, employment, education, wellness and rehabilitation, societal care, and cosmopolitan access, done collaboration with nationalist and backstage assemblage partners arsenic good arsenic unpaid organisations (third-sector entities).
Implemented by the Department of Community Development – Abu Dhabi successful coordination with applicable entities, the strategy seeks to empower People of Determination to execute their aspirations, reflecting the UAE's values of societal cohesion and adjacent enactment for each segments of the community.
Since its motorboat successful 2020, the strategy has achieved cardinal milestones successful facilitating the integration of People of Determination into society. Achievements see processing societal attraction services, improving entree to facilities and transportation, and implementing accelerated projects to alteration Abu Dhabi into a People of Determination-friendly city.
These projects see the constitution of 226 inclusive parks and nationalist spaces, improving accessibility to hotels and tourer attractions, launching an inclusion argumentation successful schools, and expanding the fig of students of determination integrated into backstage and charter schools to 13,000.
H.H. Sheikh Khaled bin Mohamed bin Zayed stated that the UAE enactment is afloat committed to empowering People of Determination and integrating them arsenic indispensable contributors to the nationalist improvement journey. He directed the motorboat of the Abu Dhabi Excellence Award for People of Determination Inclusion, recognising the efforts of public, backstage and third-sector entities successful providing inclusive services crossed health, education, mobility, tourism, and culture.
The grant besides highlights achievements successful creating enabling carnal and integer environments, facilitating cosmopolitan access, and supporting the seamless integration of People of Determination into the labour marketplace crossed captious sectors to further heighten their progressive publication and information successful the UAE’s economical development.
H.H. Sheikh Khaled underscored the value of gathering a nine that embraces each its members, enabling People of Determination to play an progressive relation successful shaping a prosperous and sustainable future.
During the meeting, H.H. Sheikh Khaled besides approved the Abu Dhabi Government Digital Strategy 2025-2027, marking a important milestone successful the emirate’s travel toward integer translation and positioning Abu Dhabi arsenic a planetary person successful leveraging artificial quality (AI).
The Abu Dhabi Government Digital Strategy 2025-2027 deploys a AED13 cardinal concern successful integer infrastructure, making Abu Dhabi the archetypal authorities globally to afloat integrate AI into its integer services by 2027. The strategy includes achieving 100 percent adoption of sovereign unreality computing for authorities operations and digitising and automating 100 percent of processes to streamline procedures, heighten productivity and amended operational efficiency.
The strategy is projected to lend AED24 cardinal to Abu Dhabi’s GDP by 2027 portion creating much than 5,000 jobs to enactment Emiratisation efforts.
It besides aims to alteration the lawsuit acquisition ecosystem and elevate the transportation of authorities services, improving the prime of beingness for citizens and residents. Moreover, the strategy seeks to accelerate economical improvement by creating an integrated situation that attracts planetary concern and starring companies, generates employment opportunities and enhances authorities ratio by reducing operational costs done AI-driven innovation.
H.H. Sheikh Khaled bin Mohamed bin Zayed highlighted that integrating AI into authorities services is simply a cornerstone for achieving the imaginativeness of a future-ready government. He emphasised the value of adopting cutting-edge technologies to elevate authorities services, align with integer translation goals and heighten Abu Dhabi’s planetary competitiveness.
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