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A fashionable Korean bubble beverage marque sparked backlash aft 1 of their franchise managers told employees to pass their brag earlier their families successful lawsuit they were successful a level crash.
The directive was fixed to employees who worked astatine the bubble beverage store connected 29 December, the aforesaid time South Korea saw the worst home aviation disaster successful the country’s history.
A Jeju Air Boeing 737-800 clang landed aft failing to deploy its landing gear, past skidded disconnected the runway at Muan airport and rammed into a factual embankment.
The level burst into flames, sidesplitting all but 2 of its 181 passengers and crew. The survivors, unit members seated astatine the rear, suffered injuries but were rescued.
A manager from 1 of Gong Cha Korea’s franchises astatine the Shinsegae Department Store successful Daegu allegedly told its part-time workers that they indispensable pass him earlier contacting household successful the lawsuit they recovered themselves successful a level crash.
“Did you spot the level detonation today? There are immoderate radical going overseas during the holiday. If a clang happens, nonstop maine a connection saying ‘hire an intern’ archetypal earlier contacting mum and dad. Do not beryllium absent,” the manager allegedly said, according to a connection posted connected societal media by idiosyncratic who claimed to beryllium an intern astatine the Gong Cha franchise location.
The intern added: “Please bash not enactment Gong Cha by spending your wealth there. Is this truly thing you should accidental to a part-time worker? As an adult, don’t you consciousness ashamed? This is truthful heartless.”
People were speedy to respond successful anger, with 1 remark reading: “Is this idiosyncratic adjacent human? Making specified remarks close aft a nationalist tragedy?” according to the South China Morning Post.
Another commented: “The manager’s encephalon indispensable beryllium broken. They person intelligibly fixed up connected being a decent quality being.”
The intern, successful their message, said that the manager’s connection was not wholly unexpected, arsenic they routinely insulted employees and justified it arsenic them “testing the staff”.
In response, Gong Cha Korea apologised with a connection the adjacent day, saying they were “seriously addressing this issue”.
“We would similar to explicit my deepest condolences to those who mislaid their precious lives and their bereaved families successful the unfortunate mishap that occurred astatine Muan International Airport. We would besides similar to explicit my sincere condolences to each those who were wounded by this accident,” the connection began, according to an online translation.
“We sincerely apologise for immoderate inconvenience oregon wounded caused by the inappropriate remarks made astatine the Shinsegae Daegu franchise store. An probe determined that the incidental resulted from inappropriate idiosyncratic behaviour by the store manager.
“Currently, Gong Cha Korea is earnestly addressing this contented and taking due measures against the applicable employees. In addition, we volition fortify our interior absorption strategy and hole betterment measures to forestall this from happening again.
“We would similar to erstwhile again sincerely apologise to our customers who person ever trusted and supported Gong Cha Korea and to our part-time workers who were wounded by this incident.”
A handwritten letter, puportedly from the proprietor of the store, was besides posted connected Gong Cha’s societal media, wherever they excessively apologised, and stated they would amended unit grooming to forestall an incidental similar this occurring again.
“I americium the proprietor of a Gong Cha store wrong Shinsegae Daegu Department Store. I sincerely apologise for the inconvenience caused to galore radical by our employee’s inappropriate behaviour this time,” the missive stated, according to an online translation.
“All of this is the effect of my negligence arsenic the store owner, and I profoundly regret it. I volition bash my champion to forestall a recurrence by thoroughly improving store operations and worker training.
“We sincerely apologise to everyone who was wounded by this incident, and we volition bash our champion to regain the spot of our customers.
“I bow my caput erstwhile again and apologise.”
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