As the doorway opens into Fazz Begum's assembly flat, the archetypal happening you spot is the damp.
An full partition has been damaged by a persistent leak that has led to mould spreading done the flat. She opens a cupboard successful her daughter's chamber to uncover wallpaper peeling wherever achromatic mould has been growing.
"We're sick," she tells Sky News. "I person a 10-year-old that's got breathing problems."
It has been similar this for 8 years.
Life successful a mouldy location is each her daughters, Anzish, 10, and Aleeza, nine, tin remember. Gesturing to the ample spot of damp, Fazz says "they person grown up watching this turn too".
"Do you cognize however bittersweet that is?" she asks.
They moved into this assembly level successful 2016 and she says the leak began the time aft they moved in. She has repeatedly begged the assembly to hole it but says: "They bash come, instrumentality a representation and they leave. It's similar thing is being solved for maine and my kids. No one's helping us.
"I consciousness similar thing atrocious has to hap to maine and my 2 girls. Then I consciousness similar possibly they volition instrumentality this seriously. They privation america to unrecorded successful hellhole and misery."
They unrecorded successful Waltham Forest, an country of eastbound London with 1 of the longest waiting lists for assembly lodging successful the country.
The terrible shortage of housing means radical similar Fazz person nary different options.
"I've got 2 girls. Where americium I going to go?" she says.
Broken-down, high-rise lifts
The authorities has committed to the "biggest maturation successful societal and affordable housebuilding successful a generation", but the acquisition of Fazz and others who unrecorded successful her operation artifact raises questions astir the suitability of existing societal homes.
NHS idiosyncratic Andrea, who lives connected the 11th floor, says "it's not acceptable for purpose, nary of it is". She needs a crutch to locomotion and is registered disabled.
"The lifts - it's the biggest nightmare," she says, describing however they interruption down connected a regular basis.
"I've had to walk a mates of nights not present due to the fact that I couldn't get in."
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Ahmed, 21, has lived successful the artifact with his household each his beingness and says residents' concerns are ignored.
"I don't deliberation it's just however they dainty us," helium says. "We've been surviving similar this for years."
For a twelvemonth helium had to woody with h2o pouring done his ceiling connected a regular basis. Each clip helium would telephone the assembly who would travel and crook disconnected the electricity.
"Obviously the h2o going into the power is conscionable dangerous," helium says.
But erstwhile they were without powerfulness they would past person to "wait ages" - sometimes 3 weeks astatine a clip - for idiosyncratic to travel implicit and look astatine the existent problem.
His interest present is the cold.
'We are near to freeze'
Like thousands of different high-rise buildings, their operation artifact has had to person flammable cladding removed since caller regulations were brought successful pursuing the Grenfell Tower fire.
Work to region cladding from their gathering and 1 adjacent doorway took spot earlier this year. However, it has not been replaced truthful they person been near without insulation.
"It's freezing," says Ahmed. "Throughout Christmas, we are virtually near to freeze."
He's disquieted astir what helium describes arsenic the "scariest wintertime we're going to person to spell done surviving successful these buildings".
Balcony walls that contained flammable worldly person besides been removed. In immoderate flats, they person been replaced by flimsy barriers. Steve, who lives connected the 5th level points to a spread beneath the barrier, describing the balcony arsenic a "no-go" country for his children now.
Waltham Forest Council told Sky News the enactment is being done "in a harmless manner". It was incapable to accidental erstwhile the buildings volition beryllium re-insulated.
It said "the assembly responds successful a timely mode to immoderate concerns raised", adding "all lifts are presently operational".
The assembly says it apologises for Ms Begum's acquisition and volition put an urgent inspection of her property.