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5 days ago
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A MAJOR mobile supplier is axing a cardinal work utilized by thousands of customers wrong weeks.
O2, which is owned by Virgin Media, is acceptable to unopen down its pay-as-you-go information and iPad SIM services.
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The determination follows caller reports by ISPreview, which revealed that O2 had already stopped selling these SIMs to caller customers successful August.
Now, existing users person been dealt a large stroke with the announcement that the work volition beryllium wholly discontinued connected January 31, 2025.
Affected customers person received the pursuing email from O2: "We're atrocious to fto you cognize that we're removing our Pay As You Go Mobile Broadband & iPad services from our portfolio connected January 31, 2025.
"Our lawsuit relationship absorption portal volition beryllium closing connected December 17, 2024.
"You tin proceed to usage your work until January 31, 2025, aft which clip your work shall cease."
These information SIMs offered a scope of plans, catering to antithetic needs.
For example, customers could get 1GB for £3, but it had to beryllium utilized wrong 24 hours.
Alternatively, £10 would get you 2GB for 90 days, £20 would get you 8GB for 90 days, and £30 would get you 12GB for a full year.
These plans were peculiarly utile for those who needed occasional information entree connected their tablets.
The upcoming shutdown successful January is peculiarly harsh to those who opted for longer-term plans, specified arsenic the £30 for 12GB option.
CHECK YOUR SPEED: Broadband
Rather than letting customers utilise their information until the archetypal expiration date, O2 has imposed a strict extremity date, forcing users to interaction lawsuit work for a refund.
An O2 spokesperson added: "On January 31, we are removing our PAYG Mobile Broadband and iPad services, which person not been disposable for caller customers since August.
"We person precocious written to the tiny proportionality of customers who volition beryllium impacted by this alteration and they tin interaction america straight should they necessitate immoderate further accusation oregon support."
To get a refund for immoderate information not utilized connected your account, you'll request to telephone O2 lawsuit services connected 0344 8090222 to supply your interaction details truthful it tin process your refund request.
Customers who privation to enactment with the O2 web indispensable present power to wage monthly contracted information SIMs.
This requires choosing betwixt a 30-day rolling contract, a 12-month deal, oregon a 24-month agreement.
The 30-day rolling contracts connection the top flexibility, allowing customers to cancel with conscionable 30 days' notice.
However, this flexibility comes astatine a higher cost. For instance, 1GB of information per period costs £20, portion 50GB per period costs £30.
Alternatively, customers who person regular monthly information usage tin opt for a 24-month contract, which offers 30GB for conscionable £14.99 per month.
However, if you permission a declaration of this magnitude prematurely, you volition incur a important aboriginal termination fee.
Customers could besides take to acquisition a regular SIM paper that includes calls, texts, and data, and usage it successful their tablets.
For example, O2 offers a preloaded pay-as-you-go SIM with 250GB of information for conscionable £30.
What is pay-as-you-go (PAYG)?
PAY-As-You-Go (PAYG) is simply a flexible mobile outgo enactment that allows you to wage for your mobile usage upfront, without the request for a semipermanent contract.
Unlike declaration plans, determination are nary monthly bills oregon commitments.
You lone wage for what you use, making it perfect for those who privation to power their spending.
When you marque a call, nonstop a text, oregon usage data, the outgo is deducted from your recognition balance.
Once your recognition runs out, you simply apical up again to proceed utilizing the service.
Some providers connection preloaded PAYG SIMs with a acceptable magnitude of data, calls, and texts.
For example, you mightiness get a SIM preloaded with 250GB of information for a acceptable price.
Be alert that immoderate PAYG top-ups oregon preloaded information plans whitethorn person an expiry date, meaning you request to usage the recognition oregon information wrong a specified period.
THE ALTERNATIVES
If you're unwilling to perpetrate to a wage monthly information SIM declaration oregon privation to power from O2, you mightiness beryllium capable to get a cheaper woody elsewhere.
For example, Lebara, which runs disconnected the Vodafone network, offers a preloaded 30-day unlimited information SIM for conscionable £12.50.
Asda Mobile, which besides runs disconnected the Vodafone web offers a £5 pay-as-you-go SIM preloaded with 3GB of data.
GiffGaff, different web which runs disconnected the O2 network, besides offers a £10 pay-as-you-go SIM preloaded with 15GB of data.
To find the champion offers, sojourn examination websites including uswitch.com oregon moneysavingexpert.com/cheap-mobile-finder/sim-only/.
You tin besides acquisition preloaded information SIMs from Amazon.co.uk.
For example, customers tin get a Three SIM preloaded with 80GB of information each period until 8th August 2025, for conscionable £39.99.
These SIMs are versatile and tin beryllium utilized successful a assortment of devices, including tablets, laptops, and smartwatches.
CUT YOUR TELECOM COSTS
SWITCHING contracts is 1 of the azygous champion ways to prevention wealth connected your mobile, broadband and TV bills.
But if you can't power mid-contract without facing a penalty, you'd beryllium champion to clasp disconnected until it's up for renewal.
But don't conscionable power contracts due to the fact that the terms is cheaper than what you're presently paying.
Take a look astatine your minutes and texts, arsenic good arsenic your information usage, to find retired which woody is champion for you.
For example, if you're a dense net user, it's worthy uncovering a woody that accommodates this truthful you don't person to walk other connected bundles oregon add-ons each month.
In the weeks earlier your declaration is up, usage examination sites to familiarise yourself with what deals are available.
It's a known information that caller customers ever get the champion deals.
Sites like MoneySuperMarket and Uswitch all assistance you customise your hunt based connected price, allowances and provider.
This should marque it easier to determine whether to renew your declaration oregon determination to different provider.
However, if you don't privation to power and are blessed with the work you're getting nether your existent supplier - haggle for a amended deal.
You tin inactive marque important savings by renewing your declaration alternatively than rolling connected to the tariff you're fixed aft your deal.
If you request to talk to a institution connected the phone, beryllium definite to drawback them astatine the close time.
Make immoderate clip to negociate with your supplier successful the morning.
This way, you person a amended accidental of being the archetypal lawsuit done connected the phone, and the rep won't person worked tirelessly done erstwhile calls which whitethorn person affected their accent levels.
It pays to beryllium polite erstwhile getting done to idiosyncratic connected the phone, arsenic representatives are little inclined to assistance rude oregon assertive customers.
Knowing what different offers are connected the marketplace tin assistance you to marque a lawsuit for yourself to your provider.
If your supplier won't haggle, you tin ever endanger to leave.
Companies don't privation to suffer customers and whitethorn travel up with a last-minute connection to support you.
It's besides worthy investigating social tariffs. These deals person been created for radical who are receiving certain benefits.
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