Millions of O2 customers warned to watch out for important new alert on their phones – ignoring it could cost you

2 hours ago 2

Find retired astir O2's AI granny that's designed to discarded clip for scam callers further down

  • Published: 17:27, 28 Nov 2024
  • Updated: 17:27, 28 Nov 2024

O2 has deployed a large caller alert that each customers indispensable look retired for connected their phones.

The mobile web has started scanning telephone numbers for imaginable scam calls utilizing AI successful a bid to support users from slope raiding attacks.

New diagnostic   is rolling retired  to Android and iOS 18

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New diagnostic is rolling retired to Android and iOS 18Credit: Getty

Scam victims mislaid  an mean  of £798 each   past  year, probe   suggests

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Scam victims mislaid an mean of £798 each past year, probe suggestsCredit: Getty

Call Defence, powered by dependable information steadfast Hiya, analyses telephone fig behaviour in real-time looking for signs of a fraudster.

Some 16 per cent of Brits fell unfortunate to telephone scams past year, losing an mean of £798 each, according to Hiya's State of the Call report.

O2 says it is the archetypal and lone UK mobile relation to supply this work to customers astatine nary other cost.

The diagnostic volition popup connected screens automatically erstwhile a imaginable dodgy telephone is detected.

It'll rotation retired to Android users and iPhone owners utilizing iOS 18 oregon later.

"Our AI-powered scam and spam telephone detection instrumentality is the latest furniture of defence we’re rolling retired to assistance support our customers from fraudsters," said Murray Mackenzie, Director of Fraud astatine Virgin Media O2.

“We’re the archetypal and lone UK supplier to springiness customers this innovative caller instrumentality for free, which volition show telephone behaviour to supply customers greater clarity connected who is calling and why, perpetually adapting to assistance support 1 measurement up of scammers.

"Whether we’re blocking calls and texts from fraudsters oregon rolling retired Caller ID for trusted businesses, we’re moving hard to halt scammers successful their tracks.

"But with fraudsters everlastingly evolving their tactics, customers tin assistance america enactment 1 measurement up by reporting suspected scam calls and texts to 7726."

The latest effort follows O2's AI granny that's designed to get revenge connected scam callers.

AI scam-baiting GRANNY is taking dodgy calls truthful you don't person to - and wastes fraudsters' clip by rambling astir family

Daisy is simply a talking bot that picks up dodgy calls and wastes scammers' clip with human-like rambling.

The lifelike gran responds to the idiosyncratic connected the different end, talking astir things similar household and knitting successful real-time, arsenic good arsenic providing mendacious idiosyncratic accusation and made-up slope details.

It doesn't observe and intercept scam calls arsenic radical person them.

Instead, O2 has added Daisy's telephone fig to alleged "mugs lists" utilized by scammers targeting UK consumers, helping to discarded their clip alternatively than calling existent people.

What to bash if you deliberation you’ve been scammed

IF you’ve mislaid wealth successful a scam, interaction Action Fraud connected 0300 123 2040 oregon by visiting Actionfraud.police.uk.

You should besides interaction your slope oregon recognition paper supplier immediatley to spot if they tin halt oregon hint the cash.

If you don't deliberation your slope has managed your ailment correctly, oregon if you're unhappy with the verdict it gives connected your lawsuit you tin kick to the escaped Financial Ombudsman Service.

Also show your recognition study successful the months pursuing the fraud to guarantee crooks don't marque further attempts to bargain your cash.

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