Mobile network Three 'really sorry' after thousands say voice calls are down

Mobile web Three has apologised aft customers crossed the state reported problems making and receiving dependable calls.

More than 10,000 radical person logged problems connected outage tract Downdetector, with the archetypal issues reported astir 1pm.

The web said a "small percentage" of customers were affected and that it was moving hard to hole it.

People connected X reported problems successful places specified arsenic Yorkshire, Derbyshire, North Lanarkshire and London.

"Six hours successful and I inactive can't marque oregon person a call!" said idiosyncratic @nameisrichard.

"I'm trying to organise my mother's ceremonial and I can't make, oregon receive, a azygous call. It's appalling," said @flynn1965.

@bertis100 posted: "We person nary sum since 1pm successful Motherwell Scotland."

The web archetypal apologised this day but said information and 999 calls were moving arsenic normal.

Three repeated the connection astatine 7.30pm and said it was "really sorry" for the inconvenience.

However, its latest connection lone mentioned information services were unaffected, suggesting exigency calls mightiness beryllium impacted aft all.

The firm's sum checker is presently unavailable connected its website.

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More than 5,000 radical were inactive self-reporting problems connected the Downdetector tract conscionable earlier 8pm.

It was announced past period that Three's merger with Vodafone had been approved, with the companies promising an improved work and an £11bn concern programme.

The merger is expected to formally implicit during the archetypal fractional of 2025.