Mum loses 'buckets of blood and almost dies' after common dental procedure

Civil servant Saira Malik, 54, has been near "traumatised" aft a bony extraction saw her suffer "buckets of blood" and rushed to intensive attraction wherever she spent six days

A mum-of-three has been awarded a whopping £8,500 successful compensation from her erstwhile dentist aft a bony extraction went horribly wrong.

Saira Malik, 54, a civilian servant from Surbiton, south-west London, suffered a fractured jaw and mislaid "buckets of blood" pursuing the process astatine a section dental practice. The ordeal near her successful intensive attraction and she was lone capable to devour liquids done a straw for months afterwards. Despite the traumatic experience, the dental signifier owners who paid the colony did not admit liability.

The signifier has issued a connection disagreeing with the portrayal of events by the Dental Law Partnership, asserting their committedness to "pride successful providing the highest standards of attraction and attraction to each (its) patients". Saira recounted her ordeal, describing the extraction arsenic "traumatising".

"All you could spot was conscionable humor and humor and blood… it was continuous buckets of blood, gushing through," she said. "When I woke up successful hospital, I was successful the intensive attraction unit. I was connected machines to halt the bleeding and I was told my jaw was fractured."

Saira added: "I'm inactive traumatised, I inactive haven't been capable to locomotion into a dentist since past – and that is simply a interest due to the fact that I cognize I'll request to. Now I conscionable don't cognize wherever to spell and who to trust." Saira had been visiting the section dental practice since 2009 and saw assorted dentists implicit a decade.

In 2016, contempt aggregate visits for bony pain, she was informed determination was nary decay. Yet, by 2018, the symptom became "unbearable" and she was yet told her precocious close bony was severely decayed and needed to beryllium extracted.

Reflecting connected the situation, Saira said: "I was frustrated due to the fact that you spell to these dental experts thinking, they cognize what to bash and what's happening. You're near to it and past each of a abrupt you spell and spot the adept and they say, ‘Oh, by the way, it's excessively late, we'll person to get escaped of it (the tooth)'."

Saira booked an exigency dental assignment astatine a antithetic signifier successful March 2019 owed to terrible pain. She had her precocious close molar extracted and things went "downhill" from there. In August 2019, she returned to the archetypal dentist aft noticing a interruption successful her precocious near tooth. She was told different extraction was needed owed to decay.

Saira was fixed Valium to easiness her nerves earlier the process successful September 2019. However, during the extraction, she heard a "click" sound followed by dense bleeding from her rima and nose.

"While they were doing the extraction, they were pulling and shoving and it wasn’t coming out, and past yet I heard a ‘click’ sound and it was conscionable bleeding thoroughly," she explained. Saira described "buckets of blood" arsenic she suffered a haemorrhage and passed out, starring to her being rushed to hospital.

She woke up successful intensive care, shocked and confused, and stayed successful infirmary for six days. There, she discovered a ample chunk of bony had been removed with the bony during the extraction. Saira was fixed morphine and underwent country to region the bony and extract the bony nether wide anaesthetic. She besides had reconstruction country connected her jaw.

Saira has opened up astir her dental nightmare that near her unconscious, requiring country and incapable to devour decently for months. She recounted the harrowing acquisition of consuming liquids done a straw owed to lone being capable to unfastened her jaw "by a fewer millimetres".

The trauma led to panic attacks and a lasting consciousness of being "traumatised" 5 years on. Disheartened by the ordeal, Saira turned to the Dental Law Partnership successful 2019, determined to guarantee nary 1 other suffers arsenic she did: "I don't privation anybody other to spell done the concern I went through. It has been respective years and I'm inactive traumatised," she shared.

Her perseverance paid disconnected erstwhile she received an £8,500 colony successful May 2024, which she utilized to make "happy" memories connected a household travel to Egypt for her grandson's archetypal birthday. Now, Saira is advocating for diligent vigilance, urging others to get a 2nd sentiment and spot their instincts. "Don’t beryllium acrophobic to question the professionals and instrumentality a 2nd sentiment if you request to beryllium 100 percent sure," she advised.

The colony was a signifier of validation for Saira. "I consciousness that by receiving the settlement, it shows that thing has been done and I wasn't conscionable forgotten about," she said.

In a statement, the signifier said: "We would similar to marque it wide that we bash not hold with the facts arsenic conveyed by the Dental Law Partnership, but we cannot supply details of this patient's attraction and absorption due to the fact that of our nonrecreational work to support the confidentiality of our patients.

"This assertion was resolved by mode of an out-of-court settlement, with nary admittance of liability connected our part. We instrumentality pridefulness successful providing the highest standards of attraction and attraction to each our patients."

For much accusation astir the Dental Law Partnership and its caller tool, which helps radical place whether they whitethorn person a valid dental negligence claim, visit: dentallaw.co.uk