Mum takes dog in for routine check-up only for beloved pet to attack and rip off her lip

Ellen Grace, 43, from West Sussex, endured superior facial injuries aft her favored Daisy spot her during a regular cheque up astatine a vets. She claims the vet didn't hole her muzzle properly

A mum has issued a informing to dog owners aft she took her favored for a regular cheque up - and near with a portion of her articulator missing.

Ellen Grace, 43, from Littlehampton, West Sussex, visited Stellar Vets successful Littlehampton with her German Shepherd-Rottweiler cross, Daisy. Her beloved favored had been displaying signs of distress and not eating properly. The favored proprietor said that her canine became progressively restless and distressed during the examination.

She explained that she bent down to "make definite she was ok" due to the fact that she was wriggling and yelping successful pain. But erstwhile she bent down, Daisy managed to gaffe retired of the muzzle earlier jumping up and biting Ellen connected the lips. Ellen believes the muzzle wasn't secured decently by the vet and said they archetypal attempted to enactment it connected erstwhile they archetypal arrived.

Ellen recalled speaking to the vet astir the muzzle and said: "I said, ‘It doesn’t look similar it’s connected properly,’ but helium insisted it was fine." A important information of Ellen’s bottommost articulator was missing, and her apical articulator suffered large lacerations. “I didn’t recognize the grade astatine archetypal but past I looked down and determination was conscionable humor everywhere," she added.

She was past rushed to A&E successful Worthing, wherever her injuries were cleaned and treated. She was aboriginal transferred to Chichester Hospital’s maxillofacial department, wherever her articulator was stitched up. Ellen said: “I fainted halfway done and came circular with an oxygen disguise connected maine – it was excruciating.”

The constabulary were informed, and a dog handler assessed Daisy. Ellen says constabulary confirmed Daisy was not dangerous, and that the incidental was a effect of the canine being successful a precocious accent situation. Ellen says the veterinary signifier has questions to reply – peculiarly with regards to her assertion that the muzzle was not enactment connected properly.

Ellen added: “They didn’t adjacent telephone to cheque if I was okay.” When she emailed connected January 2 to explicit her disgust and notation ineligible action, the vet claimed specified an incidental had ne'er happened successful 35 years and offered an apology. The pistillate has since reported the incidental to the Health and Safety Executive (HSE) and sought ineligible advice. The carnal scars from the incidental are permanent, with portion of her bottommost articulator missing and her lips stretched during country to adjacent the wounds.

“I haven’t near the location for 2 weeks – it’s been truthful traumatic,” she said. Determined to forestall akin incidents, she is raising consciousness astir the value of due procedures and information measures successful veterinary clinics. This should ne'er hap to anyone else. If things were handled differently, I don’t deliberation this would person happened, it was awful.”

The Mirror has contacted Stellar Vets for comment.