Oasis fans' 'dreams crushed' with tickets 'cancelled over Ticketmaster bot claims'

Fans successful the UK and overseas person expressed their vexation aft the institution believed genuine fans to beryllium bots trying to acquisition tickets to Oasis Live '25

Oasis enthusiasts are gutted, claiming their "dreams person been crushed" aft Ticketmaster axed their tickets to the band's much-anticipated reunion tour, accusing them of being bots.

The debacle has near fans from the UK and overseas fuming arsenic they were mistaken for bots successful the scramble for tickets to Oasis Live '25, kicking disconnected connected July 4. Amidst an ongoing probe into Ticketmaster implicit soaring summons prices for the Oasis reunion gigs, fans were stunned by the steep hike, with modular tickets much than doubling successful cost.

Several received emails from Ticketmaster alleging bot enactment during their acquisition and were prompted to implicit a signifier to code the issue. Leighah Conroy, 24, from Cumbria, was looking guardant to experiencing Oasis unrecorded with friends astatine Heaton Park successful Manchester connected July 19 but was near feeling "crushed" erstwhile her tickets were voided.

Her friend, who bought the tickets connected August 28 past year, got an email from Ticketmaster connected Friday stating, "it was identified that bots were utilized to marque this purchase." Ms. Conroy expressed her dismay: "To accidental that we’re bots is wholly retired of bid for Ticketmaster due to the fact that we tried each time to get the tickets," adding, "Our heads person been beauteous battered these past 24 hours."

She continued to PA: "I felt sick successful the stomach. It’s a set you’ll ne'er acquisition oregon spot again and it’s been connected my bucket database for years. It conscionable feels similar my dreams person been wholly crushed."

Ms Conroy revealed the hefty terms tag for attending the much-anticipated Oasis gig astatine Wembley, with tickets hitting astir £150, edifice stays astatine £200 per head, and question costs adding different £40. In a bid to expedite a solution aft her friend's inquiries went unanswered by the ticketing company, she shared a screenshot of the email connected X, formerly known arsenic Twitter.

She slammed the company's effect arsenic "totally outrageous" and voiced the vexation of galore fans, saying: "A batch of fans are wanting answers arsenic to wherefore this has happened, and we’ve conscionable got nary answers whatsoever."

In a akin plight, Marta Bonnet from Spain recounted however she shelled retired implicit £3,000 for her household to witnesser Oasis live, lone to beryllium met with the aforesaid disheartening email past Friday. The 48 twelvemonth aged lawyer from Tenerife initially dismissed the email arsenic a hoax, but upon realising its legitimacy from Ticketmaster, she expressed her dismay and distrust towards the company, stating: "At archetypal we thought this email was fake oregon a spam email, but nary it was true," and lamented, "We usually usage Ticketmaster to bargain our tickets... But now, however tin I spot this leafage which is expected to beryllium the authoritative page? I truly can’t judge what has happened."

The incidental near Ms Bonnet feeling "shocked past angry," arsenic she spent adjacent to 5 hours trying to get answers from Ticketmaster done emails and nonstop messages connected X. She besides condemned Ticketmaster for punishing genuine fans owed to problems associated with bot accounts.

In the midst of ticketing chaos, 1 instrumentality expressed her vexation with the existent system. "I cognize determination are a batch of platforms trying to usage bots to resell the tickets, but determination indispensable beryllium different mode to instrumentality power of this situation, which is not to instrumentality (it retired on) each the radical that are buying the tickets successful a ineligible form," she lamented.

Ms Bonnet, who snagged 4 premium tickets for conscionable implicit £1,000 past August and shelled retired astir £2,082 (2,000 euros) connected question and accommodation, voiced her interest astir not being reimbursed for her formation costs. Despite the setback, Ms Bonnet mentioned that she and her household mightiness inactive alert to the UK, though she admitted that "being determination portion Oasis is playing and you’re not there" could enactment a damper connected their holiday.

A typical from Ticketmaster addressed the issue, stating: "Anyone who has been contacted and believes a refund was made successful mistake has been sent a signifier to capable successful for the tour’s promoters to review."

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