Shock closure of seaside hotel leaves staff and customers stranded

The edifice was listed among the champion connected TripAdvisor this twelvemonth (Image: TripAdvisor)

A edifice successful Blackpool erstwhile voted a apical TripAdvisor destination has abruptly closed, leaving unit and customers confused and retired of pocket.

The website for the Blackpool Resort Hotel was updated to accidental 'closed' earlier this period and the email and telephone lines seemingly chopped disconnected retired of the blue.

A erstwhile worker was among the locals astir caught disconnected defender by the quality aft they were abruptly made redundant contempt successfully passing their probation period.

"I worked determination for astir 4 months and passed my probation past received an email retired of the bluish that I was being made redunant," they told the Blackpool Gazette.

Blackpool is simply a fashionable seaside spot for tourer trips (Image: Getty)

Another visitant was besides near retired of pouch aft shelling retired £140 for a booking astatine the seaside edifice earlier uncovering retired that it nary longer existed.

“I booked the edifice backmost successful August for a getaway and got told to telephone 2 weeks earlier accomplishment to wage for the car park,” she told the section newspaper.

“I was advised that the edifice is present closed and I haven’t been contacted by the proprietor oregon heard thing from them astir a refund.”

A spokesperson for Booking.com said customers who had made reservations done its tract would beryllium offered alternate accommodation oregon person a refund.

The three-star edifice was successful a premier determination connected the Golden Mile, nether 20 minutes from the South Pier connected foot.

The astir caller TripAdvisor reviews for the tourer spot were made successful October and mostly skewed negative, with visitors criticising the “prison cell” rooms, “threadbare carpets” and “dirty, chipped paintwork”.

Travellers who stayed earlier successful the twelvemonth described it arsenic a “nice overnight spot”, however, with “brilliant and adjuvant staff” and oversea views. It was besides among the recipients of TripAdvisor’s Travellers’ Choice Awards for 2024, putting it among the apical 10% of accommodations connected the platform.