Steps' Claire Richards rages at treatment by posh London store

Steps vocalist Claire Richards angrily outed Harvey Nichols for allegedly lone sending portion of her Christmas order, leaving her retired £350 and missing gifts for her girl and husband

Steps prima Claire Richards, 47, has publically raged astatine luxury section store Harvey Nichols for allegedly taking her currency but not delivering her order.

The instrumentalist said that her Christmas was ruined by the store aft lone portion of her online bid showed up, leaving her with missing gifts for her hubby Reece Hill and their girl Daisy, who precocious turned 15.

On X formerly known arsenic Twitter, Claire went connected a agelong rant astir the store. She began: “Any retail experts connected present that tin archer maine if it’s lawful for @HarveyNichols to judge my order, instrumentality my payment, nonstop bid successful aggregate packages with fractional the items missing, totalling implicit £350,but erstwhile I asked them to nonstop the missing items arsenic they were Xmas gifts………

“I was told they person impervious of transportation and they person checked the cctv of my nonstop bundle being assembled and boxed and that the items were enactment successful the box. I asked to spot the cctv impervious but seemingly I’m not allowed arsenic it breaches information extortion @HarveyNichols ………?”

She past tagged Harvey Nichols again, and raged: “It seems erstwhile it’s your connection against excavation determination is nary information for the customer. I’m shocked astatine the deficiency of lawsuit work and outright disregard for the consumer. I had already bought 1 of the items from @JohnLewisRetail…….

“And different but returned it aft I saw you had a woody connected the item. I person nary uncertainty that @JohnLewisRetail would person dealt with this substance successful a overmuch much sympathetic mode and 1 that had a bully effect for some parties. As it stands I’m retired of pouch my hubby and…… my girl didn’t person their gifts and you garbage to pass with maine to effort and resoluteness this immoderate further.”

The Masked Singer alum past added: “Surely if you person definitive impervious it was packed I should beryllium capable to presumption that impervious for myself. It lone leads maine to judge you are truthful incredibly greedy arsenic a retailer you would beryllium blessed to telephone maine a liar and marque maine consciousness similar a thief alternatively than constitute disconnected £350 which I’m definite is simply a driblet successful the water to you! All it’s achieved is simply a lawsuit mislaid telling everyone however appallingly you dainty your customers.”

In a last tweet clarifying what had happened, she shared: “Some radical are misunderstanding the occupation a container was delivered I’m not contesting I received that box. In that container should person been 5 items determination was lone one! But they are saying due to the fact that it was delivered and they person “cctv” impervious of it being packed I’m lying!”

Claire’s nationalist outing of Harvey Nichols comes arsenic nary surprise, aft past twelvemonth she opened up astir becoming much assertive implicit the years. She said: "I deliberation it's a menopausal thing, but I've go much honorable and little tolerant. I would similar to deliberation I'd instrumentality up for myself present successful situations that I haven't successful the past."

Claire came 4th connected Celebrity Big Brother successful 2013, and added that she’d beryllium much outspoken if she went backmost into the location today. "I'm astatine a antithetic signifier successful beingness and I'm overmuch much confident," she said, sharing: "I astir apt wouldn't instrumentality the s**t that I was given. I conscionable benignant of shied distant from the drama, but now, if it was directed astatine me, I astir apt would instrumentality up for myself. But that's a broadside of maine that doesn't travel retired precise often."

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