Ticketmaster boss still claims gigs are 'fairly priced' in wake of Oasis concert furore

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Appearing earlier MPs, Andrew Parsons - UK managing manager astatine Ticketmaster - insisted it was lawsuit organisers that acceptable the exorbitant terms of the reunion tour

Watchdogs investigating Ticketmaster aft  claims Oasis fans were stung by 'dynamic pricing'

Watchdogs investigating Ticketmaster aft claims Oasis fans were stung by 'dynamic pricing'

The brag of under-fire Ticketmaster has denied “ripping-off” euphony fans implicit the outgo of gigs.

The manufacture elephantine was slammed past twelvemonth by those hopeless to get tickets for the Oasis reunion tour. Fans of the set were near fuming when, it was claimed, tickets much than doubled from £148 to £355 conscionable aft going connected sale.

But appearing earlier MPs, Andrew Parsons, UK managing manager astatine Ticketmaster, insisted it was lawsuit organisers that acceptable the price. And helium claimed the institution did not employment the aforesaid benignant of “dynamic pricing” utilized by fund airlines and hotels, wherever prices tin emergence depending connected demand.

"That is not however the Ticketmaster website operates," helium said, adding prices were not acceptable successful an "automated way. There is nary technologies that are driving immoderate terms change."

Ticketmaster was slammed by Oasis fans who were kept waiting successful online queues (

Image:

PA Wire/PA Images)

He was asked: "Is it Ticketmaster that is jacking up the terms arsenic request rises?" to which helium answered: "It is very, precise uncommon that the terms volition change."

Liam Byrne, seat of the Business and Trade Select Committee, enactment it to Mr Parsons: “Is Ticketmaster ripping-off fans who conscionable privation to spell and spot the shows they love?” Mr Parsons denied this, adding: “I deliberation connected the full they are reasonably priced.”

Mr Bryne aboriginal said: "We privation answers that Ticketmaster is not operating similar a clump of sharks."

MPs cited assorted examples were fans assertion summons prices had jumped, including a Harry Styles performance wherever they went from £155 to £386, and a Paul McCartney lawsuit wherever the apical extremity terms of £182.95 went to £592. Mr Parsons was adamant that “prices are acceptable successful advance”, adding: “In definite instances immoderate of the cheaper tickets volition merchantability done astir rapidly truthful the tickets recovered astatine the aboriginal constituent volition beryllium higher prices.” He repeated: “The prices are acceptable successful beforehand successful conjunction with the lawsuit organisers. They are not changing. If anything, they thin to spell down alternatively than up.” He added that astir 90% of events didn't merchantability out.

MPs heard summons prices for a Harry Styles performance jumped from £155 to £386 (

Image:

Getty Images)

Those organisers tin see Ticketmaster’s owner, Live Nation. It prompted Mr Byrne to ask: “One portion of Live Nation is dictating the terms to different portion of Live Nation. That sounds similar a conspiracy”. Mr Parsons denied this, saying lawsuit organisers made pricing decisions “with a full clump of stakeholders, and the creator is simply a cardinal determination making successful that discussion.”

The proceeding was told Ticketmaster charged an mean booking interest of 11% of the summons price, which Mr Parsons claimed was “very reasonable”. He besides claimed that the mean terms of an arena gig successful the UK was conscionable £5 higher than successful 2018.

The Competition and Markets Authority launched an probe into Ticketmaster last September implicit the merchantability of Oasis tickets for the band’s upcoming reunion tour, including however alleged ‘dynamic pricing’ whitethorn person been used.

The regulator is scrutinising whether the merchantability of Oasis tickets by Ticketmaster whitethorn person breached user extortion law.

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