TRAI tightens rules to curb spams; fines on telcos for misreporting pesky calls, messages count

Telecom regulator TRAI connected Wednesday intensified its crackdown connected pesky calls and messages with caller rules that prescribe fines ranging from Rs 2 lakh to Rs 10 lakh for recurring and repeated instances of violation, successful cases wherever telcos misreport the number of specified spams.

The regulator has mandated each telecom operators to analyse telephone and SMS patterns based connected parameters specified arsenic unusually precocious telephone volumes, abbreviated telephone durations, and debased incoming-to-outgoing telephone ratios to emblem imaginable spammers successful real-time.

The amendment successful the regularisation successful Telecom Commercial Communications Customer Preference Regulations travel with graded punishment that volition beryllium imposed connected telecom operators successful lawsuit they neglect to instrumentality the provisions of the rule.

For instance, a fiscal disincentive (FD) of Rs 2 lakh for the archetypal violation, Rs 5 lakh for the 2nd lawsuit of usurpation and Rs 10 lakh per lawsuit for consequent violations volition beryllium imposed connected entree providers successful lawsuit of misreporting of the number of UCC, the caller norm said.