Akasa Air’s Kolkata-Pune flight cancelled last minute, passengers take to social media with complaints

2 hours ago 1

Flight fig QP 5162, scheduled to alert retired of Kolkata astatine 9.30 americium and get successful Pune astatine 12.15 pm, was cancelled owed to operational and weather-related issues. (File Image)

An Akasa Air formation expected to depart from Kolkata to Pune connected Sunday was cancelled owed to atrocious weather, leaving hundreds of passengers stranded, immoderate of whom posted their complaints online, including videos of clashes with hose staff.

Flight fig QP 5162, scheduled to alert retired of Kolkata astatine 9.30 americium and get successful Pune astatine 12.15 pm, was cancelled owed to operational and weather-related issues. Passengers had already cleared information checks and received their boarding passes erstwhile the cancellation was announced, sources said.

The concern escalated erstwhile heated verbal arguments broke retired betwixt crushed unit and passengers, galore of whom took to societal media to dependable their frustrations and request a afloat refund.

Arindam Chakraborty posted a video connected X, stating, “@AkasaAir @DGCAIndia my full squad stuck astatine Kolkata airport, Akasa formation from Kolkata to Pune is cancelled alternatively diverted, wide usurpation of DGCA rules and luggage nary hint @JM_Scindia.”

pic.twitter.com/pyeulGNtB0

— arindam chakraborty (@babai_arindam) November 24, 2024

Another idiosyncratic expressed vexation implicit the deficiency of rescheduling services, sharing that idiosyncratic they knew missed a important PhD interrogation owed to the cancellation. The tweet read, “@AkasaAir cancelled CCU-PNQ formation QP-1562 @11:04am, 1.5 hours aft SDT@9:35am, aft issuing the boarding passes. No alternate formation was provided. A pupil missed her PhD interrogation owed to this. Expecting apology and ₹20k (<4x formation price) comp arsenic per @DGCAIndia regulations.”

In effect to 1 of the complaints, Akasa Air’s societal media squad replied, “Hi Shubh, your formation QP 1562 from Kolkata to Pune is consequently delayed owed to atrocious weather. We are moving diligently to get you connected your mode arsenic soon arsenic possible.”

Hi Shubh, your formation QP 1562 from Kolkata to Pune is consequentially delayed owed to atrocious weather. We are moving diligently to get you connected your mode arsenic soon arsenic possible

— Akasa Air (@AkasaAir) November 10, 2024

Speaking to The Indian Express, an Akasa Air spokesperson confirmed the cancellation, citing atrocious upwind arsenic the superior cause. “The formation was cancelled owed to immoderate operational reasons similar mediocre upwind conditions. In specified conditions, we supply 2 options to the flyers: 1 is to connection a afloat refund, and the different is to reschedule them connected different flight,” helium said.

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