Closure of HSBC money app -- customers told to act before May deadline

Zing users request to instrumentality enactment earlier the app becomes inaccessible (Image: Getty)

Zing, the question wealth and planetary payments app launched by the HSBC Group, is acceptable to beryllium shuttered aft conscionable a twelvemonth successful operation. The institution announced connected their website: "We volition unluckily beryllium closing the Zing app successful the coming months owed to changes successful strategical concern priorities."

Introduced successful January 2024, Zing was HSBC's foray into the competitory fintech arena, aiming to instrumentality connected established players similar Revolut and Monzo. The app was accessible to non-HSBC customers arsenic well.

The app gained popularity owed to its competitory fees and for allowing users to clasp and negociate funds successful assorted currencies. It allowed users to marque payments portion travelling and to bash planetary transfers, with users topping up their wallets via debit cards oregon slope transfers.

While existing Zing users tin proceed to usage the app's features until April 2, 2025, registration for caller users has been stopped. On April 2, wallet top-ups volition beryllium disabled, and the app volition go wholly inaccessible from May 22. 

The Zing app could beryllium utilized for payments oregon making wealth transfers (Image: Getty)

For those with remaining balances, the Zing website advises: "If you person wealth successful your relationship we urge that you transportation it to an alternate relationship oregon usage the remaining equilibrium with payments. You volition not beryllium charged for converting different currencies held successful your Zing wallets backmost to GBP."

Zing users who inactive person funds successful their wallet are near with 3 options. They tin either transportation them to a slope account, retreat the cash, oregon usage the funds to marque payments. Zing has not clarified what volition hap to immoderate remaining funds near successful accounts erstwhile the app is unopen down.

Reuters has reported that the closure of the app could perchance enactment 400 jobs astatine risk. According to their sources, unit who were astatine hazard of redundancy would person been informed this week.

Zing customers tin sojourn https://zing.me/ for much accusation astir managing their account.