HMRC issues £100 penalty update to anyone hit by Barclays outage

Customers affected by the Barclays Bank outage, which began connected Friday, person been reassured that they volition not beryllium fined by HMRC if the IT glitch meant they were incapable to wage their taxation measure earlier midnight.

January 31 was the archetypal payday for galore Brits since Christmas Day, and it was besides the deadline for submitting a self-assessment taxation instrumentality to HMRC.

The IT glitch was inactive affecting hundreds of relationship holders connected Saturday day with galore inactive saying they are incapable to entree their wealth and cannot marque oregon person payments.

HMRC has told customers that those incapable to wage their taxation measure owed to the outage volition not person a good for missing the midnight deadline for self-assessment taxation returns.

In a statement, HMRC said it was “working closely” with Barclays to minimise immoderate interaction connected those submitting their self-assessments.

An HMRC spokesperson said: “Our services are moving arsenic normal, truthful customers volition inactive person been capable to record their returns connected time.

“Also, the issues volition not effect successful precocious outgo penalties arsenic they don’t use until 1st March.”

The Down Detector website has shown much than 1,600 reports of outages for Barclays banking services since Friday.

In a connection connected Saturday, a Barclays spokesperson said: “We’re incredibly atrocious for the ongoing method issues that are impacting our customers’ accounts.

“Some whitethorn spot an outdated balance, and payments made oregon received whitethorn not show.

“We’re moving hard to hole this issue, and customers should not effort to marque the outgo again.

“Customers tin usage their cards and retreat cash, and arsenic soon arsenic these remaining issues are resolved, we’ll fto our customers know.

“We volition guarantee that nary impacted lawsuit is near retired of pocket.”

Some radical besides sent messages to HMRC asking if the outage would impact the self-assessment deadline. One asked: "I was incapable to wage my aforesaid appraisal yesterday arsenic Barclays was offline. I person conscionable managed to wage it now. Will I beryllium exempt from the fine?"

The acrophobic lawsuit was advised by HMRC: "We’re alert of the issues with Barclays slope and are moving intimately with them to minimise immoderate interaction connected Self Assessment customers. Late outgo penalties don’t use until 1st March, truthful today’s issues volition not effect successful penalties."

According to the HMRC website, a precocious filing punishment of £100 is owed if you record your taxation instrumentality up to 3 months late. HMRC says: "Customers’ reasons for not paying their taxation measure oregon arranging a outgo program by the deadline volition beryllium considered individually. While customers who supply HMRC with a tenable excuse whitethorn debar a penalty, those without tenable excuse look volition beryllium issued with a penalty."