Holidaymaker returns to collect Range Rover from airport car park - but finds £16,000 damage

Ioan Williams said helium returned from a vacation to Alicante to find his car lasting connected 3 wheels pursuing an "incident" that occurred nether Manchester Airport Meet and Greet's watch

A holidaymaker who near his car successful the hands of an airdrome conscionable and greet work has had the conveyance written disconnected by insurers aft helium returned to find it had conscionable 3 functional wheels.

Ioan Williams, 44, near for a household vacation to Alicante with his 2 children, Ela and Sion, connected August 8. The trio jetted disconnected from Manchester Airport aft arriving successful Ioan's achromatic Range Rover, which helium near with the airport's Meet and Greet service. At the time, helium said, the car "didn't person a scratch connected it".

The household returned to Manchester 1 week aboriginal connected August 16, arriving backmost astatine the airdrome bushed from a 1am formation and anxious to load their luggage successful the car and instrumentality location to North Wales. But arsenic his friends successfully hauled their belongings, helium was horrified to observe his car was inflicted with astir £16,000 worthy of damage.

Speaking to North Wales Live, Ioan said that, erstwhile helium went to retrieve his keys from the Meet and Greet Service, helium was told to "seek attention". He said: "I went to get immoderate java portion my friends who besides parked determination went earlier me. When I arrived astatine the prime up for conscionable and greet I saw my friends putting their luggage into their car.

"I went to scan my barcode to entree my keys. But it said question attention." The dada was initially told determination was a hold getting the car owed to radical arriving aboriginal to the airport, but Ioan said helium "knew thing was up" erstwhile 3 men arrived successful a van and asked to talk to him outside.

He said: "I instantly knew thing was up and thought that my car had been stolen but helium said 1 of 'our drivers person kerbed your wheel'. I thought 'oh god' and said 'I anticipation you're going to overgarment it'.

"To which helium replied 'I deliberation you request to person a look astatine it'. When we walked up to the car I noticed that the space of the instrumentality wasn’t close and evidently been progressive successful a precocious interaction and I stated this to him. He agreed and said that the operator has been dealt with but determination weren’t immoderate cameras successful that area."

Pictures shared by the dada amusement the instrumentality snapped disconnected its bearings and harm to the beforehand bumper pursuing the incident. His insurers said the repairs outgo £15,800, and the car was written off. While helium has received a refund from Manchester Airport, helium added that helium is yet to person an apology oregon compensation offer.

He said: "The outgo of the repair came up to £15,800 to fix, making the car a constitute off. I loved that car, I bought it for myself for my 40th. Although I’ve been paid retired for the car it’s not the constituent I didn’t privation to get escaped of it. Manchester Airport refunded the £149.99 I paid to parkland there. But I haven’t had an apology email/letter from them oregon an connection of compensation whatsoever.

"I’m determination rather often but I’ll ne'er usage their conscionable and greet work again." Manchester Airport representatives said they were successful interaction with the customer, and that it was moving with the security company. It added that it could not remark further connected the circumstantial case.