Lloyds Bank launches new tool on banking app to help customers claim benefits

This payment calculator is besides accessible to Halifax and Bank of Scotland clients, arsenic they are portion of the aforesaid banking group.

Lloyds Bank has rolled retired a caller diagnostic successful its mobile app aimed astatine guiding customers to get fiscal assistance they mightiness not cognize they're entitled to, including assembly taxation reductions and vigor grants.

The slope revealed that the caller instrumentality has already assisted thousands successful seeking enactment since it began trials a fewer weeks back. The diagnostic prompts users with questions astir their income, household size, and surviving concern to estimation imaginable benefits they could claim.

It past offers a elaborate calculator and summary with links to applicable authorities sites for claims. Lloyds highlighted that cosmopolitan credit, assembly taxation discounts, and kid payment are among the astir often identified immunodeficiency by the tool. This payment calculator is besides accessible to Halifax and Bank of Scotland clients, arsenic they are portion of the aforesaid banking group.

Tamara van den Ban, lawsuit propositions manager astatine Lloyds, commented: "Billions of pounds of enactment is provided for those who request it done benefits, but galore customers don’t cognize however to navigate the strategy oregon however to marque a claim."

The slope clarified that the information provided by customers portion utilizing the payment calculator is solely utilized to find their eligible benefits and is not shared oregon utilized elsewhere.