South OC Loses Laguna Hills DMV

2 hours ago 1

Residents of Mission Viejo, Lake Forest, Rancho Santa Margarita and different South Orange County cities volition find themselves driving further for in-person DMV appointments, specified arsenic behind-the-wheel tests starting adjacent week. 

The Laguna Hills DMV tract office volition adjacent permanently aft 37 years of cognition starting 5:00 p.m. adjacent Friday, Oct. 18.

The location, which opened successful 1987, served astir 170,000 radical successful 2023, according to the California Department of Motor Vehicles Office of Public Affairs. 

Patrons locomotion wrong the Laguna Hills DMV Field Office aft it opened astatine 9:00 a.m. connected Sept. 11, 2024. A enactment started forming extracurricular of the DMV much than an hr earlier opening. Credit: ERIKA TAYLOR, Voice of OC

“I’ve lived present 48 years, and each my kids got their driver’s licence here,” said Debi Waters, a Lake Forest nonmigratory who visited the tract bureau to use for a REAL ID. “I’m besides an planetary speech pupil mom, and I person capable planetary speech students astatine my house. I’ve had implicit 70 kids unrecorded with me, and a batch of them get their driver’s licence here.”

Marain Bell, left, and her grandma Debi Waters beryllium connected a seat extracurricular of the Laguna Hills DMV Field Office connected Sept. 11, 2024. Credit: ERIKA TAYLOR, Voice of OC

The REAL ID is an recognition paper that volition beryllium required for home flights arsenic an alternate to bringing a passport. The deadline to alert home without either is May 7, 2025. 

The deadline has been pushed backmost respective times owed to COVID-19 restrictions. Originally slated for October 2021, the looming deadline puts other unit connected those needing to get 1 due to the fact that they’re required to travel into a DMV bureau to bring successful documentation. 

Orange County Supervisor Katrina Foley is acrophobic with the timing of the closure successful a metropolis she represents. 

“It would beryllium adjuvant to get past the REAL ID deadline,” Foley said successful a telephone interrogation past month. 

She besides pointed retired the strain this closure volition enactment connected different offices.

The Laguna Hills DMV connected Sept. 11, 2024. The tract bureau is acceptable to adjacent permanently starting connected Oct. 18, 2204. Credit: ERIKA TAYLOR, Voice of OC

The closure leaves Orange County with 5 DMV tract offices: Westminster, Santa Ana, Costa Mesa, San Clemente and Fullerton.

The Costa Mesa bureau is the closest to the archetypal determination astatine 15 miles away.

In August, the Santa Ana bureau temporarily closed owed to mold with nary reopen day arsenic of yet. The DMV is investigating and investigating the office. 

Laguna Hills DMV employees enactment astatine the tract bureau connected Sept. 11, 2024. Credit: ERIKA TAYLOR, Voice of OC

Neighboring Los Angeles County has 26 DMV tract offices, Riverside County has 10 offices and San Diego County has 8 offices.

Two self-serve kiosks – 1 astatine a Ralphs successful Aliso Viejo and different astatine a Pavilions successful Mission Viejo –  tin beryllium utilized to entree services for South region residents looking for person alternatives.

The DMV has astir doubled the fig of services offered online since 2019, and has moved towards digitizing the past fewer years.

The Laguna Hills DMV Field Office connected Sept. 11, 2024. Credit: ERIKA TAYLOR, Voice of OC

Although the exertion processes tin beryllium started online, activities specified arsenic getting a REAL ID, taking a behind-the-wheel thrust trial to get a driver’s licence and taking a imaginativeness trial to renew a licence indispensable beryllium completed successful person.

For walk-in appointments, convenience is simply a cardinal origin for immoderate residents similar Lovert Hogai. He came successful to registry his daughter’s conveyance who informed him that it needed to beryllium done that aforesaid day. 

The Laguna Hills DMV connected Sept. 11, 2024. Credit: ERIKA TAYLOR, Voice of OC

Hogai noted that his thrust from Tustin takes him 15 minutes connected aboveground streets portion the adjacent closest DMV volition beryllium a 30 to 45 infinitesimal commute connected a freeway.

Another Tustin resident, Debra Kooistra, said the parking was overmuch amended successful examination to different DMV’s she’s visited. 

Some assemblage groups and nationalist officials person called for the subdivision to stay open.  

Active manner assemblage Laguna Woods Village started a campaign astatine the extremity of past period to telephone for the determination to stay open. 

“This closure volition airs a important situation to older adults successful South Orange County. While galore transactions are disposable online, drivers’ licence renewals for persons 70+ and Real ID issuance (both for Real ID drivers’ licenses and Real ID recognition cards) inactive necessitate in-person appointments,” reads the campaign. “Both are captious for seniors and, aft October 11, these transactions volition necessitate trips to Santa Ana, San Clemente oregon Costa Mesa.”

JD King, an Irvine resident, stands to person his ID photograph taken during his licence renewal astatine the Laguna Hills DMV Field Office connected Sept. 11, 2024. Credit: ERIKA TAYLOR, Voice of OC

In August the DMV primitively announced the closure day arsenic Oct. 11 but it was pushed backmost a week for an chartless reason, according to a spokesperson successful an email to Voice of OC. Orange County’s authorities legislative leaders sent an Aug. 26 letter to California DMV Director Steve Gordon asking him to reconsider the closure of the Laguna Hills office.

The DMV antecedently identified a abstraction successful Mission Viejo for relocation, but the metropolis denied the conditional usage permit.

Betty Cerda, right, and her grandson Ezra Brown, 3, astatine the Laguna Hills DMV Field Office connected Sept. 11, 2024. Credit: ERIKA TAYLOR, Voice of OC
Inside the Laguna Hills DMV Field Office connected Sept. 11, 2024. Credit: ERIKA TAYLOR, Voice of OC

Mission Viejo residents expressed concerns implicit nationalist information during a metropolis assembly gathering connected June 11. 

Mayor Trish Kelley echoed akin concerns similar antagonistic impacts to surrounding businesses astatine the buying halfway projected and information concerns for pedestrians successful residential neighborhoods for trial driving routes. 

“We truly cannot disregard the interaction that this has connected our neighborhoods,” Kelley said. 

The section is nary longer pursuing a relocation site. 

A presumption wrong of the Laguna Hills DMV tract bureau connected Sept. 10, 2024. Credit: ERIKA TAYLOR, Voice of OC

Erika Taylor is simply a Voice of OC Tracy Wood Reporting Fellow and photojournalist. You tin find her connected Instagram @camerakeepsrolling oregon email astatine [email protected]

Gigi Gradillas is simply a Voice of OC Tracy Wood Reporting Fellow. Contact her astatine [email protected] oregon connected Twitter @gigigradillas.

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