Uber cab driver demands extra fee, harasses customer’s grandparents in Mysuru; company issues apology

8 hours ago 1

A pistillate travelling from Mysuru to Kempegowda International Airport successful Bengaluru allegedly had a harrowing acquisition with an Uber cab driver. In a lengthy station connected LinkedIn, the pistillate claimed that the operator demanded an other interest of Rs 2,500, and further harassed her grandparents astatine their regular pick-up constituent successful Mysuru.

The pistillate alleged that the operator demanded an further toll outgo aft they reached the Bengaluru Airport. Upon refusal, helium got assertive and threatened the family. However, helium near the country aft onlookers took notice. Days later, the operator landed astatine the woman’s pickup determination successful Mysuru astatine 10.30 PM and demanded money, further harassing the woman’s grandparents.

In her post, the pistillate stated that she received “no capable response” from Uber contempt reaching retired to their lawsuit enactment done the mobile application. “I americium calling for urgent action. This is not conscionable astir 1 incidental but astir ensuring nary different household has to acquisition thing similar this again,” she wrote.

The pistillate besides attached her thrust details with the driver’s individuality to the post.

See the viral station here:

After the station gained traction, Uber issued an apology to the woman, promising a probe into the matter. “Hi Nidhi, we apologise for this concern and recognize however upsetting it indispensable person been for you and your family. We tin corroborate a specialised squad is presently investigating this incidental and volition beryllium successful interaction in-app arsenic soon arsenic they person immoderate updates,” the institution responded.

Many users slammed Uber implicit mediocre lawsuit support. “Cab drivers are existent goons alternatively of helping Uber u guys conscionable enactment cosmopolitan remark connected the chat container they didn’t bash thing aforesaid incidental happened connected regular ground but acknowledgment to u u posted and reported arsenic well,” a idiosyncratic wrote. “I’m atrocious to perceive astir your distressing experience. Safety indispensable beryllium the apical precedence for ride-sharing services,” different idiosyncratic commented.

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