Want to access government services in Andhra? Drop a Whatsapp text

7 hours ago 1

andhra pradesh whatsapp governance, whatsapp governance, andhra pradesh,Meta India Vice President and Head Sandhya Devanathan and WhatsApp Director and India Head Ravi Garg were besides contiguous astatine the launch. (Representational Image)

The Andhra Pradesh authorities Thursday began a Whatsapp inaugural that volition supply arsenic galore arsenic 161 services of assorted authorities departments online.

These services tin beryllium availed by messaging a connection oregon a query to the fig 9552300009, IT Minister Nara Lokesh said arsenic helium launched the ‘Mana Mitra’ initiative.

Meta India Vice President and Head Sandhya Devanathan  and WhatsApp Director and India Head Ravi Garg were besides contiguous astatine the launch..

Lokesh said that the signifier of citizens making the rounds of authorities offices for obtaining certificates and different services volition henceforth beryllium enactment to an extremity arsenic they tin avail these online done the Whatsapp initiative. The authorities authorities had entered into an statement with Meta connected October 22 past twelvemonth and the inaugural volition facilitate speedy transportation of nationalist work to the people.

Though initially 161 services are available, much services volition soon beryllium made available. Now services with respect to assorted departments, including Endowments, Energy, APSRTC, Revenue, Anna Canteens, CMRF and Municipal Administration are available.

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“Governance is present successful the hands of the people, ours is simply a people’s government,” said Lokesh. “These days astatine the property of a button, we are watching a movie, nutrient is delivered, a cab is coming. The question arose arsenic to wherefore the authorities does not travel to the people. I said that time that I americium accepting that challenge,’’ helium said.

Lokesh said, “During my padayatra, I got an accidental to straight cognize the problems faced by the people. They each asked the aforesaid thing. Why bash we person to instrumentality the caste certificate truthful galore times? Why bash we person to spell to the authorities again for the income certificate? Why can’t we wage the powerfulness measure seamlessly? Why bash we person to instrumentality the summons lone aft boarding the bus? I thought that the flaws successful the strategy should beryllium corrected. It started with the thought that nary 1 should person to interest astir certificates.”

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Officials said that 36 departments volition person to beryllium connected to WhatsApp Governance.

“This is simply a precise analyzable task. In the archetypal phase, we are making 161 civilian services available. In the 2nd phase, we volition commencement 360 civilian services. WhatsApp governance is the span betwixt the authorities and the people. The nationalist authorities takes the work of providing certificates successful existent time. When certificates are provided, determination volition beryllium a peculiar QR codification connected them. If you scan that QR code, the nexus volition spell to the AP authorities website. With this, determination volition beryllium nary country for fake certificates. Now, we person brought galore services on with revenue, municipal, and endowment services done fig selection. In the 2nd phase, we volition besides instrumentality it done AI bot and voice,” Lokesh said.

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