As rains lash Pune, passengers swell at Mangalwar Peth Metro station

Passengers were seen struggling successful the agelong queues, with galore waiting for their crook astatine the lone functioning vending machine.

A pistillate passenger, frustrated aft failing to get a summons from the vending machine, complained: “At slightest determination should beryllium much machines, oregon the unit should assistance during specified moments. I request to scope Garware adjacent Deccan Metro presumption urgently, but present I person to either basal successful a agelong queue with nary abstracted queue for women oregon inquire idiosyncratic to bargain maine a summons done the machine.”

Umabai Wadekar (75), who was waiting successful queue to question to Shambhaji Nagar from Mangalwar Peth, said she had been lasting for a agelong clip without immoderate assistance from Metro staff. When asked however she planned to get a summons successful specified a agelong queue, she replied, “At my age, what other tin I bash but struggle? I don’t person capable wealth for an auto, and the buses are excessively crowded and not stopping.”

Several passengers, who near the Metro presumption successful hunt of alternate transportation, complained that nary auto-rickshaws were disposable successful the dense rain.

Manjeet Kaur, who spent 45 minutes successful the queue, expressed her vexation with the Metro authorities. “I request to question to Vanaz, but the car drivers are taking vantage of the concern by overcharging. This is truly frustrating arsenic I’m successful a unreserved and person nary different enactment but to wage immoderate the operator demands. No ride-hailing platforms are accepting bookings,” she said.

When contacted, Hemant Sonawane, a Metro official, attributed the congestion to the rainfall and asked passengers to beryllium patient. “This is inconvenient for passengers, but they request to negociate conscionable arsenic they bash successful shops and nutrient courts,” helium said.