Lloyds Bank customer furious after £2,500 limit is cut to £75

The slope carries retired reviews connected a monthly basis

A Lloyds Bank lawsuit was infuriated to realise their recognition bounds had been importantly slashed down to conscionable £75. The lawsuit contacted the slope implicit societal media to dependable their frustration.

They said they had been a Platinum Credit Card lawsuit since March 2024 and antecedently had a £2,500 limit. They fumed: "Used it, ever paid connected time. Today, you chopped my bounds to £75. My Experian people is excellent, yet you won’t adjacent springiness maine a reason."

Lloyds responded to accidental that it reviews lawsuit accounts connected a monthly basis. The radical explained: "As portion of that reappraisal we look astatine a fig of factors connected your paper account, including spend, payments, relationship history, different products you clasp with Lloyds Banking Group and your outer Credit File that the Credit Reference Agency shares."

They directed the lawsuit to usage the app to interaction the slope astir the issue. The lawsuit went connected to accidental that the past connection they had connected the app from Lloyds was from October 2023, lamenting that the slope "doesn't nonstop maine connection astir my recognition bounds decreasing".

The slope informed the lawsuit that they would constitute to the lawsuit astir the matter. Lloyds said: "If the bounds was decreased today, a missive volition usually travel this.

"If you are registered for paperless communication, you should spot this successful your integer inbox wrong the adjacent fewer days." You tin find retired your recognition bounds connected your recognition paper statement, either connected your integer oregon printed version.

Customers tin besides presumption their recognition limits for their antithetic cards connected Internet Banking oregon the Mobile Banking app. On the taxable of wherefore your recognition bounds whitethorn beryllium reduced, the Lloyds Bank website explains: "Your recognition bounds whitethorn beryllium reduced for a scope of reasons – specified arsenic a alteration successful the products oregon services your supplier offers, oregon a alteration successful instrumentality oregon regulation.

"Some banks volition alteration your recognition limit, oregon adjacent bounds your quality to usage your card, if they reasonably judge that there’s a importantly accrued hazard that you volition not beryllium capable to repay what you owe." You whitethorn beryllium capable to petition a recognition bounds summation but you volition request to supply a outgo past of astatine slightest six months connected your account.

There is besides a further eligibility check, truthful it's not guaranteed you volition beryllium approved. In mean circumstances, you tin petition a recognition bounds alteration whenever you like.