Swan Hellenic importune they person offered supra the minimum ineligible request successful partial refund
- Nick Parker, Foreign Editor
- Published: 21:49, 29 Nov 2024
- Updated: 21:49, 29 Nov 2024
LUXURY cruise passengers person gone connected hunger onslaught aft motor nonaccomplishment wrecked their imagination polar voyage.
Passengers connected the SH Diana protested erstwhile circuit steadfast Swan Hellenic refused a afloat refund aft their travel was chopped short.
The 20-night travel near Cape Town, South Africa, 2 weeks agone and was owed to marque stops astatine points adjacent and connected Antarctica.
But the year-old vessel developed a responsibility successful 1 of its eco-friendly hybrid engines, forcing the liner to wantonness the trip.
Passengers who paid from £7,000 to £10,000 were offered a 50 per cent refund oregon a 65 per cent “future cruise credit”.
Most aboard are Russian. There are astir 10 Brits.
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A missive by passengers, demanding a afloat refund, reads: “For galore of us, visiting Antarctica is simply a life-long bucket list.
"Some person struggled already to get to this point, lone for the travel to beryllium chopped short.”
Swan Hellenic said “a prime few” had gone connected hunger onslaught — but defended its connection arsenic being amended than the ineligible request of a 30 per cent refund.
The wrangling went connected past nighttime arsenic the vessel crawled to Ushuaia, Argentina, for repairs. It should get successful a week.
Lewis Hamilton goes connected 11km tally successful Antarctica and jogs past penguins and seals successful freezing conditions connected his birthday