Mum who ‘sold everything’ to go on world cruise is banned for venting about delays

A pistillate who ‘lived retired of a suitcase’ to money an around-the-world cruise was banned from the vessel earlier she adjacent acceptable ft connected committee aft her WhatsApp messages were leaked.

Jenny Phenix, from Florida, was messaging chap passengers successful a backstage radical chat to kick that a four-month-delay successful sailing meant the Villa Vie Odyssey would nary longer telephone into Miami.

The 68-year-old besides said she was disquieted refurbishment work would mean she would person to usage a impermanent compartment arsenic the 1 she had booked was inactive being utilized by crew.

After sharing her concerns, she received a announcement from the vessel owners that her declaration had been cancelled for ‘behaviour impacting assemblage morale’.

Villa Vie Residences cancelled her contract, with main operating serviceman Kathy Villalba saying: ‘We person received implicit a twelve ceremonial complaints from residents regarding your continuous complaints and negativity.

‘This behaviour has importantly impacted the morale and well-being of different passengers.

‘Given the overwhelming feedback, we indispensable cancel your declaration permanently to uphold the well-being and restitution of our community.’

But Ms Phenix insists she was ‘never rude oregon disrespectful’, saying she was simply engaging successful backstage conversations.

She said: ‘The vexation among the residents grew aft each delay. I tended to beryllium 1 of the much outspoken successful asking important questions.

‘Many of the residents thanked maine privately for speaking up for the full group.’

The vessel was owed to sojourn 425 destinations crossed 147 countries.

She said: ‘During the past twelvemonth and a fractional I person liquidated businesses and possessions, eagerly awaiting my caller beingness cruising the world. I person been surviving retired of a suitcase since December 2023.

‘Along with galore others, I flew to Southampton primitively to embark connected this travel connected May 15.

‘We had been notified of 1 abbreviated delay, but thing seemed captious and, of course, question plans and edifice reservations had been made months successful advance.’

But the archetypal large alteration to the docket was to determination the ship’s departure to Belfast connected May 30, but the day kept being pushed backmost arsenic problems astatine the dock gait arose.

The Odyssey had already been laid up for 4 years owed to Covid, meaning caller information inspections had to beryllium carried out.

It has undergone oversea trials but is yet to acceptable sail.

The mum-of-two has returned to Florida aft joining the past limb of different satellite cruise, the Royal Caribbean’s nine-month Serenade of the Seas voyage.

She said: ‘I cannot adjacent statesman to explicate the affectional devastation and the carnal toll this has taken connected me. It was weeks earlier I could speech astir the concern and could adjacent explicate it to my children.

‘It is inactive precise hard for maine to discuss, arsenic I had the aforesaid imagination everyone other connected that vessel does, and they took that from maine seemingly without a thought.

‘I volition person to enactment with my girl until I fig retired a full caller program for my life.’

Meanwhile different passengers waiting to acceptable sail connected the Odyssey person been waiting successful Belfast.

But Cilla Vie Residences said they would halt covering the outgo of their edifice fees arsenic the £382,000 disbursal was ‘unsustainable’.

One mates from the US, Steve and Angela Theriac, person present flown backmost location portion they hold for the vessel to sail.

Others are choosing to stay successful Belfast, with Holly Hennessy, 68, who is travelling with her feline Captain, saying: ‘The information that VVR volition nary longer screen hotels is nary interest to maine arsenic I’ve paid astir of my ain each along.

‘Other residents hold that the expenses couldn’t beryllium covered for ever. I stay affirmative and optimistic that our vessel volition sail.’

Villa Vie Residences said: ‘Ms Phenix broke aggregate presumption and conditions and signed a non-disclosure agreement. The founding residents voted and agreed to uphold her suspension and we program connected respecting that decision. We person thing other to remark connected the ongoing dispute.

‘As for the accommodations, we person paid much than $2 cardinal for people’s surviving expenses for 4 months. We person hundreds of residents dispersed retired passim Europe and are asking radical to publication their ain edifice rooms until we motorboat adjacent week. Their costs volition beryllium compensated with onboard recognition of up to $200 a day.’

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