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The caller guidelines volition present a reimbursement of Rs 50 to the commuter’s wallet if a operator cancels a thrust without valid justification. (File photo)
The authorities transport section submitted a acceptable of proposals to the authorities authorities that see barring app-based cab services from cancelling indispensable trips to airports, hospitals, schools, and colleges.
Confirming the development, a elder authoritative with the authorities transport section said that the connection has been submitted to the authorities authorities and is awaiting their last approval.
He said that the proposals are aimed astatine “ensuring reliability and safeguarding of commuters involvement connected app-based cab services.”
Under the projected guidelines, erstwhile a cab is booked for captious destinations, specified arsenic catching an aboriginal greeting formation oregon attending an important exam, cancellations volition nary longer beryllium allowed.
An authoritative progressive successful the argumentation improvement noted that galore commuters issues similar last-minute cancellations, and the caller regularisation addresses those concerns.
Currently, passengers incur a Rs 50 interest for cancelling rides, portion drivers often look nary punishment for canceling abbreviated trips.
The caller guidelines volition present a reimbursement of Rs 50 to the commuter’s wallet if a operator cancels a thrust without valid justification.
While app-based transport services presently run nether cardinal regulations, Maharashtra’s inaugural aims to tailor these rules for amended work regulation.
Public feedback highlighted the communal contented of drivers cancelling abbreviated rides, prompting the authorities to act.
Once implemented, Maharashtra volition go the 2nd authorities aft Kerala to found dedicated policies for these services.
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